What is a scammer?
A fraudulent scheme performed by a dishonest individual, group, or company in an attempt obtain money or something else of value.
How do we stop them?
Our Support & Moderation representatives have a wealth of experience under their belts when it comes to recognising and dealing with scammer tricks. Our team work around the clock to identify any suspicious behaviour and shut down fraudulent activities in their tracks. While we are confident that our platform provides high levels of security, we strive to give our members as much knowledge as we can in order for them to be vigilant and report any suspicious activities.1.Fictitious Passes & ID’s
Our members’ safety is absolutely paramount for us and we strive to keep you as secure as possible so that you’re free to have fun and fully enjoy your experience on the site. In order for us to optimise your safety however, we need for you to be aware of what to look out for when logged in, in addition to when you’re conversing off-site. We can address the perpetrators of ingenuine communication and spread awareness within our community on the site by combining the work undertaken by our Helpdesk team with your assistance. Our reach and ability to alert all users of the site is optimised when our members report any suspicious contact to us as soon as they are able. For this reason we are deeply grateful for any efforts you can give toward this cause of reporting back what you believe to be mistrustful communication from someone else. So on this subject, please read our latest update! Below is an example of a communication that one of our vigilant members has received and identified as in-genuine.
2. ‘Online Dating Protector’
Our team have identified that scammers are posing as Site Admins and contacting members, claiming that they need ‘Online Dating Protection’ in order to continue using the site. This is NOT our Site Admins, and there is absolutely no requirement for any member to sign up for ‘Online Dating Protection’ – to clarify, there is no such thing as an ‘Online Dating Protection certification’! It’s very easy to verify that the person contacting you is a Site Admin, simply click on their profile. All Site Admin personnel will have an “admin” badge on their profile. This appears as a small, navy blue circle icon below their username on their profile, as shown below.
3. Fake Media
Most scammers will not use a real photo, however as little as 5% will in order to our get passed our team. Fake photos will come up on google which identifies them from Instagram, Pinterest, Tumblr, Reddit and other social media sites. Our team have discovered that scammers will take images from various other sites and edit them to hide the face, for example: underwear models with heads cut off (this is common for male members to do as well). We have uncovered various scammers who use the same stolen/fake images across several profiles, with the facial identity removed by blurring out or cropping the image. Example of stolen or fake image: